Fraktpolicy
SHIPPING POLICY
Last updated: May 2026
OVERVIEW At BUDDHA HOUR, we are committed to delivering your sacred timepiece safely and promptly to your door, wherever you are in the world. All orders enjoy complimentary worldwide shipping — no minimum order required.
ORDER PROCESSING All orders are prepared and dispatched within 24 to 48 hours of payment confirmation (excluding weekends and public holidays).
During peak periods or high-demand seasons, order preparation may take up to 72 hours (3 business days).
Once your order has been dispatched, you will receive:
- An order confirmation email
- A shipping confirmation email with your tracking number
WORLDWIDE FREE SHIPPING BUDDHA HOUR offers free shipping on all orders globally, including but not limited to:
- 🌏 Asia Pacific — Hong Kong, China, Japan, South Korea, Australia, Singapore, and more
- 🌍 Europe — UK, France, Germany, Italy, Spain, Netherlands, Belgium, and more
- 🇺🇸 North America — United States, Canada
- 🌎 South America — Brazil, Argentina, and more
- 🌐 Rest of World — Most countries and territories worldwide
BUDDHA HOUR reserves the right to modify shipping terms for a limited period without prior notice to customers.
OUR SHIPPING CARRIERS We partner with the world's most trusted logistics providers to ensure reliable and timely delivery:
| Region | Carriers |
|---|---|
| Hong Kong & Asia | SF Express, EMS, DHL |
| Europe | DHL, FedEx, Royal Mail, Colissimo, PostNL |
| United States | UPS, FedEx |
| Canada | Canada Post, FedEx |
| Australia | Australia Post, DHL |
| Rest of World | FedEx, DHL, EMS |
The carrier assigned to your order may vary depending on your location, package weight, and product availability.
ESTIMATED DELIVERY TIMES Delivery times are estimates only and are not guaranteed. Actual delivery may vary depending on destination, carrier, and customs processing.
| Region | Estimated Delivery |
|---|---|
| Hong Kong | 2–5 business days |
| Asia Pacific | 5–10 business days |
| Europe | 8–15 business days |
| United States & Canada | 8–15 business days |
| Australia & New Zealand | 8–12 business days |
| Rest of World | 10–20 business days |
SPLIT SHIPMENTS Some orders may ship from multiple warehouses. In such cases, items may arrive in separate packages. You will receive individual tracking numbers for each shipment.
CUSTOMS & IMPORT DUTIES International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. We recommend checking your local customs regulations before placing your order.
ORDER TRACKING You can track your order at any time using the tracking number provided in your shipping confirmation email. Visit our Track Your Order page for real-time updates.
LOST OR DELAYED SHIPMENTS If your order has not arrived within the estimated delivery window, please contact us at dejoybuddhaculture@gmail.com with your order number. We will investigate with the carrier and work to resolve the issue promptly.
CONTACT US For all shipping enquiries: 📧 dejoybuddhaculture@gmail.com Response time: 24–48 hours, Monday–Friday, 9:00 AM – 6:00 PM (HKT)